NEXT STEPS: If the amount appears to be correct, the customer needs to check with their card issuer that they can make purchases of that amount.ĭESCRIPTION: The expiration year invalid. NEXT STEPS: The customer needs to contact their card issuer to check that the card is working correctly.ĭESCRIPTION: The payment amount is invalid, or exceeds the amount that is allowed. NEXT STEPS: The customer should use an alternative payment method.ĭESCRIPTION: The card, or account the card is connected to, is invalid. NEXT STEPS: The customer should try again using the correct billing ZIP/postal code.ĭESCRIPTION: The card has insufficient funds to complete the purchase. NEXT STEPS: The customer should try again using the correct PIN.ĭESCRIPTION: The ZIP/postal code is incorrect. This decline code only applies to payments made with a card reader. NEXT STEPS: The customer should try again using the correct CVC.ĭESCRIPTION: The PIN entered is incorrect. NEXT STEPS: The customer should try again using the correct card number.ĭESCRIPTION: The CVC number is incorrect. Instead, present as you would the generic_declinedescribed below.ĭESCRIPTION: The card number is incorrect. NEXT STEPS: Do not report more detailed information to your customer. NEXT STEPS: The customer should use another card.ĭESCRIPTION: The payment has been declined as Stripe suspects it is fraudulent. NEXT STEPS: Check to see if a recent payment already exists. NEXT STEPS: The customer needs check with the issuer that the card can be used for the type of currency specified.ĭESCRIPTION: A transaction with identical amount and credit card information was submitted very recently. NEXT STEPS: The customer should contact their card issuer for more information.ĭESCRIPTION: The card does not support the specified currency. NEXT STEPS: The customer needs to contact their card issuer for more information.ĭESCRIPTION: The customer has exceeded the balance or credit limit available on their card. If it still cannot be processed, the customer needs to contact their card issuer.ĭESCRIPTION: The card has been declined for an unknown reason. NEXT STEPS: The payment should be attempted again. We have listed the decline codes from Stripe below, along with suggestions for next steps to take to try and complete the payment.įor more information, please visit Stripe's helpcenterĭESCRIPTION: The payment cannot be authorized. If Stripe does not accept a payment, they will provide a decline code as a response. Fieldwork uses Stripe as a payment processor to handle credit-card transactions.
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